First2Protect Delivers Exceptional Service Through Intelligent Automation

First2Protect, a specialist property insurer in the UK, delivers high levels of customer service. But the company found that advisers were spending increasing amounts of time fielding transactional inquiries. And with the call center only operating during normal business hours some callers were not able to get their inquiries answered in a timely manner. First2Protect needed a way to free up more time for advisers.

Read First2Protect’s story to find out how Blue Prism intelligent digital workers now handling transactional calls and allowing advisers to spending more time delivering top-notch customer service.

The Latest From Blue Prism

Free the People

Becoming an agile enterprise means operating as a seamless mix of digital workers, human workers, and systems dynamically automating processes everywhere from the back office to the customer experience. You can do this with Blue Prism's intelligent digital workers that are versatile, autonomous, self-organizing, and secure. As a result, you gain better insight and control over the work, create new and transformative ways to operate, and empower people to focus on work that truly matters.

Get Started Free Trial

©2021 Blue Prism Limited. “Blue Prism”, the “Blue Prism” logo and Prism device are either trademarks or registered trademarks of Blue Prism Limited and its affiliates. All Rights Reserved.