Professor Leslie Willcocks and Professor Mary Lacity of the LSE have conducted an in-depth case study of Xchanging's Blue Prism Robotic Process Automation program. The report includes a detailed review of the RPA program that Xchanging deployed and describes how they offered innovative and technology lead service solutions to customers, including Lloyds of London.
Topics covered
RPA Journey 2013-14: start up and launch
RPA Journey 2014-15: ramp up, improve and beyond
Up to 80% of RPA technology adopters are failing to meet their objectives due to struggles with scaling their implementations or shortcomings in their...
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