11. “Look for the Helpers”: Stories of Innovation During the COVID-19 Pandemic

"Look for the helpers."

That's what Mr. Rogers of PBS fame said his mother told him to do during a crisis. In the spirit of Mr. Rogers, we went looking for the helpers who are on the digital frontlines during the COVID-19 crisis.

You know what we found? There's innovation happening all over the place right now.

On this episode of Generation Digital Workforce, host Lisa Hackbarth talks with Matt Juden-Bloomfield, Anna Twomey, LC Cook, Chieng Moua, and Martha Amram about stories of hope and innovation during a global pandemic.

Here's what we talked about:

• Examples of how companies are using RPA and digital workers during the crisis (Matt)
• How RPA can help organizations in times of crisis, focusing on the use cases of both the public and private health care sectors (Anna & LC)
• How digital assistants can automate data capture from documents and thus release staff currently doing data entry to pursue a higher calling (Chieng & Martha)

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