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30. Lessons Learned from Leading Centers of Excellence

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42:54

During the quarantine situation, our family has been watching all the Marvel movies in chronological order. We just watched The Avengers: Age of Ultron. So the whole robots-coming-to-life thing is very real. It's real at Blue Prism, too, but fortunately, not as scary.

The lesson works, though: When automation becomes fundamental to your business, you have to govern it well. That's why we set up a Center of Excellence.

On this episode of Generation Digital Workforce, Emma Kirby-Kidd, Customer Success Director, and Matt Juden-Bloomfield, Head of RPA at Blue Prism, discuss the lessons they've learned leading a Center of Excellence.

Here's what we talked with Emma and Matt about:

  • What is a Center of Excellence?
  • The journey Blue Prism has taken and why the Center of Excellence was pivotal
  • Advice for setting up and growing a Center of Excellence
  • How to take a Center of Excellence to the next level
  • Specific cases where the Center of Excellence has benefited Blue Prism

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