Robert Kesterton, Head of Continuous Improvement at Jaguar Land Rover, describes RPA as replicating the way in which their people interact with the company’s systems. He explains some of the challenges to this approach—like working with HR to give digital workers an employee ID in order for them to access systems—and the successes—saving £300 million annually due to automation.
This video is a highlight from the presentation delivered during our Blue Prism Pulse RPA Customer Community event in Paris in October 2018.
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