Insurance Customer Transformation Story: Zurich

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Zurich Maximizes RPA benefits 

Using Lean thinking to maximise robotic process automation (RPA) . Alastair Robertson takes us through his experience managing the continuous improvement, transformation & automation team for the Zurich UK business across both life & GI.

Key takeaways from video:

  • How Zurich have use RPA across their organization
  • How they are evolving from RPA to intelligent automation
  • What benefits Zurich have found from automation
  • Why should insurance businesses invest in automation
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