Reimagine Customer Service with Blue Prism Service Assist

Build a complete automation layer inside your contact center ecosystem

Blue Prism’s enterprise-ready contact center automation solution is here to help you reimagine the way you excel at customer service.

How does Service Assist transform your contact center?

  • Digital workers securely access multiple systems and consolidate customer information into a 360° view, arming your agents to provide fast, consultative service.
  • Seamlessly integrate with your other contact center tools like chatbots, IVR, web forms, and email to increase containment by 30%.
  • Automate after call work (ACW) to free up agent time and increase productivity.

In this Service Assist demo, we’ll show you how to manage your digital workers and leverage swarming, to achieve maximum productivity using the included Control Room and Work Queues. See for yourself how easy it is to use the Blue Prism platform with drag and drop capabilities and audit log features that reduce automation audit risk.

Join us at 11:00am ET/4:00pm GMT on Thursday, February 25 to see how it’s done!

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The world’s largest enterprises rely on the Blue Prism digital workforce to optimize production processes, increase profitability and enhance customer experiences. Learn how our smart, secure, scalable and successful digital workers can transform your business through intelligent automation. The future of work starts now.

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