When the US government offered loans to help small business pay employees during the COVID-19 pandemic, banks acted quickly to help customers. At a community bank, loan processing teams swiftly shifted focus from other projects to getting the maximum number of PPP loans approved and submitted to the Small Business Administration.
Once a loan was submitted, it was critical to create a record of the loan in order to maintain compliance. Read the story to learn how bank used a Blue Prism intelligent digital workforce and a pre-built Salesforce connector to speed this process.
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