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Case Study

John Lewis & Partners Gets Products Ready for Resale with Intelligent Automation

Reduce the handling and transit cost for goods.
Speed Returned goods are quickly put back on the shelf increasing revenue.
Perfect Perfect merchandise is returned to stores, leading to fewer markdowns on merchandise

John Lewis & Partners is committed to providing the best customer experience to shoppers in the UK, while at the same time operating in an extremely competitive market. Business efficiency is key to success. So, when a customer requests a refund on a product, the retailer needs to quickly determine if the product can be resold or if it needs to be returned to the warehouse.

Read John Lewis’ story to learn how the retailer streamlined its restocking process with intelligent automation preventing stock write-offs and reducing handling and transit costs.

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