“Using automation delivers many benefits for us—like reducing process time from days to minutes—and being able to respond quickly to problems in the network that cause customer inconvenience.”GENEVIEVE WALLACE DEAN HEAD OF ROBOTS AT UNITED UTILITIES
An Age of Disruption for Utility Providers: New Competition, New Technology, New Resources
The energy and utilities sector faces unprecedented disruption as new innovative competitors emerge, renewable energy sees rapid growth, and customer expectations increasingly drive the need for new digital services. As providers seek to evolve with these changes, they must continue to maintain aging infrastructure, adhere to evolving government regulation and strengthen their core business by improving operational efficiencies.
Becoming an agile enterprise means operating as a seamless mix of digital workers, human workers, and systems dynamically automating processes everywhere from the back office to the customer experience. You can do this with Blue Prism's intelligent digital workers that are versatile, autonomous, self-organizing, and secure. As a result, you gain better insight and control over the work, create new and transformative ways to operate, and empower people to focus on work that truly matters.
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