Utilities are critical to the development of a global digital economy. As traditional methods of customer interaction are replaced by primarily digital, omni-channel experiences, products and services will be digital first and operate at scales and speed that are orders of magnitude great than today. Speed and agility in integrating technologies into a new digital infrastructure and services will become the main source of competitive differentiation and be the key to unlocking major new sources of revenue. In this session, we discuss how success in the IoT era will be dependent on a Utilities' ability to free itself from legacy technology, reduce costs in its operations and develop an agile, highly integrated digital business model.View All Videos
Becoming an agile enterprise means operating as a seamless mix of digital workers, human workers, and systems dynamically automating processes everywhere from the back office to the customer experience. You can do this with Blue Prism's intelligent digital workers that are versatile, autonomous, self-organizing, and secure. As a result, you gain better insight and control over the work, create new and transformative ways to operate, and empower people to focus on work that truly matters.
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