15. Optimizing the Value of the Digital Workforce

Robotic Process Automation has become quite pervasive across many industries; however, many organizations have failed to make automation a fundamental part of the corporate strategy.

On this episode of the podcast, Blue Prism’s Brad Hairston talks with Michael Heric, the automation capability global leader for Bain & Company, who explains how companies can elevate their automation agenda and get significantly more value from the digital workforce.

Here’s what we talked with Michael about:

• What is the state of the union of the digital workforce in the market?
• How is the COVID-19 pandemic driving automation initiatives?
• What are some of the reasons that many companies have failed to scale their digital workforce?
• How many companies link automation via the digital workforce to their corporate transformation goals?
• How can organizations that have stalled out and are not effectively scaling their digital workforce get on the right track?
• How important is C-level sponsorship to the long-term success of the digital workforce?
• How do you make sure that companies who have invested in the digital workforce get the full value from it?

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