The world is changing at an exponential rate. But change itself — its science and psychology — remains a mystery to many people. If we intend to lead change, however, we have to understand its complexities.
On this episode, we learn from Kerry Waters, a senior change leader with more than 15 years of experience delivering transformational change within financial services.
Here’s what Kerry discusses:
A three-part framework to manage change effectively
The science and art of holistic decisioning (using head and heart)
What three key responses you can get when delivering change
Becoming an agile enterprise means operating as a seamless mix of digital workers, human workers, and systems dynamically automating processes everywhere from the back office to the customer experience. You can do this with Blue Prism's intelligent digital workers that are versatile, autonomous, self-organizing, and secure. As a result, you gain better insight and control over the work, create new and transformative ways to operate, and empower people to focus on work that truly matters.
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