A great claims experience should stand an insurance company in good stead when it comes to renewal. However, many policyholders still shop around because they have been conditioned in the belief they can get a better deal elsewhere, an issue that has been tackled head on recently by the Financial Conduct Authority in its final report on pricing practices in the home and motor insurance markets.
Against this backdrop, this webinar - produced in association with Insurance Post - invites you to listen to a panel discussion about why it has never been more important to fine tune and promote the claims journey as a USP; how that can be done with intelligent automation; and how it could be a fantastic tool in building trust in an insurance brand.
For more on connecting claims people and systems to provide a more impactful claims service, download our ebook.
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