LSE Logo
White Papers

LSE – The IT function and Robotic Process Automation

Share
Twitter Twitter Twitter Twitter

The latest instalment in the LSE’s RPA case studies series – this time they examine the role of IT in building an enterprise class RPA capability.

Back offices from highly competitive industries like telecommunications, utilities, financial services and health care through to government agencies worldwide are ever under pressure to contain costs. But cost efficiency must be balanced with other performance imperatives such as service excellence, business enablement, scalability, flexibility, security, and compliance. From 25 years of research, we learned that low-performing back offices can be transformed to high-performance through five main transformation levers: centralize physical facilities and budgets, standardize processes across business units, optimize processes to reduce errors and waste, relocate from high-cost to low-cost destinations, and technology enable with, for example, self-service portals. Further developments in automation, including software robots, have added a sixth lever.

Topics Covered:

  • Research on Business Services Automation
  • The IT Function and Robotic Process Automation
  • Understanding Robotic Process Automation
  • Challenges of the Modern IT Function
  • RPA Implications
  • Resolving Five RPA Challenges
  • Lessons From The RPA Case Studies

Sign Up to Download

* - required


The Latest From Blue Prism

BP Cafe Avaya Webinar Thumbnail 440x308px
Webinar

Avaya | How RPA and digitization are transforming the customer experience

In this Blue Prism Café, hear the story of Avaya’s data-driven intelligent automation transformation.

Register Now
Tb 440x308
Case Studies

Virtual workers enable Milaha to quickly process hundreds of invoices each day

A Middle Eastern marine and logistics company uses a connected-RPA solution from Blue Prism and ABBYY to process hundreds of invoices per day.

Read More
Close