US Healthcare Report: How are Health Systems Embracing IA to Enhance Patient Experience?

Overcoming the challenges and embracing the opportunities of the last two years with intelligent automation

With populations living longer, patients expecting increasingly personalized care, and not to forget - a pandemic - healthcare providers have a seemingly endless set of challenges to overcome, with a not-so-endless budget to contend with. And typically when that budget dries up, it's their hard-working teams and people who end up picking up the pieces: plugging gaps that systems can't fill and working harder and longer to deliver patient outcomes.

Thankfully change is on the horizon, and portions of healthcare organizations are already reimagining processes and services with technologies that are fueling a new era of healthcare provision.

To understand this in more detail, we surveyed 100 senior leaders from healthcare systems across North America to understand the role automation plays in their organization and how they see it shaping the healthcare providers of tomorrow. 

What's inside?

- An in-depth view of automation within the healthcare industry so far
- An overview of the key benefits, challenges, and aspirations for healthcare leaders with automation
- Tangible ways to embed automation as a cultural transformation project, rather than just IT