When families need groceries, they have more options than ever to get food to their table. High-end British grocer Waitrose & Partners knows this and aims to provide an exceptional customer experience. In-store promotions and offers are a big attraction to Waitrose stores for customers across the country. But the process of managing the rolling promotion activity was time-consuming and kept employees busy behind the scenes, instead of out front with customers.
Read the full story to learn how Waitrose & Partners’ employees collaborate with Blue Prism intelligent digital workers to meet peak demand and process promotions accurately and consistently.
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