The Very Group Gets Agile with Intelligent Automation

Technology has reshaped the way we live. And the way we shop is no exception. For the Very Group, a dedicated online retailer in the UK, improving its agility and operational efficiency, and better managing seasonal peaks was the only way to thrive in a fiercely competitive market.

Each year, employees in the company’s contact centers receive 25 million calls and emails with its warehouses shipping a similar number of parcels. The Very Group had to increase its ability to respond to business changes, and it needed a fast and cost-effective way to automate processes.

Read the Very Group’s story to learn how intelligent automation enabled agility, flexibility and speed in their business processes.