Through intelligent automation (IA), we’re revolutionizing healthcare by integrating people, technology, and health to bridge the gap between clinical systems and service delivery — transforming how we read images, identify patterns, and evaluate risk. Our partnership with the NHS has already led to extraordinary results in all stages of the care pathway: Improving patient communications, reducing administrative costs, and ultimately, giving time back to care providers.
Discover how nurses, doctors, and healthcare professionals have improved the way they work and the time they spend with patients with automation.
We pulled together a couple of smaller projects, and we demonstrated it to NHS England and Improvement, and they loved it. They thought it was absolutely fantastic. They couldn’t believe we were doing all this automation.”Paul Wyman Robotic Process Automation Architect, Dorset Clinical Commissioning Group
The NHS faces a backlog of cancer care that will impact the national and local ambitions of earlier diagnosis and improved outcomes. By leveraging a digital workforce where every day matters on a cancer pathway, Trusts can not only improve productivity by releasing thousands of hours of manual processing but can support earlier diagnosis and mitigate clinical risk.”Sheron Robson Programme Manager at the Northern Cancer Alliance
When the supplier’s response comes back, the digital worker immediately scans it to see which purchase order it relates to, and then figures out which department and person is responsible. This has enabled us to keep better track of overdue orders.”Sam Proposch RPA Lead, Technology and Innovation Team, KFM - King's Facilities Management
Our thriving intelligent automation program is further enhanced by our partnership with SS&C Blue Prism, which already has a robust presence within the NHS," said James Parker, Automation Lead for NHS SBS. "The integrability of their solutions supports our NHS customers who use different automation suppliers, facilitating data interoperability to meet the needs of NHS organizations."James Parker Automation Lead for NHS SBS, NHS Shared Business Services
Appointment booking is our most intensive, transactional service. And we’ve been able to bring SS&C Blue Prism into that service. Our philosophy is, if we can bring intelligent automation into appointment bookings, we can bring it in anywhere across the business.”Marc Hadwin Head of Digital Services, University Hospitals of Morecambe Bay, NHS Foundation Trust
Cancer stands as a leading cause of mortality in the U.K., with 375,400 new cases reported annually according to Cancer Research U.K. Timely diagnosis and treatment are crucial for improved health outcomes and survival. However, patients still face long wait times for routine screenings, urgent referrals, and treatments.
Taking swift action to reduce the NHS backlog and waiting times for cancer services becomes critical to help increase survival rates. A promising improvement is the automation of appointment scheduling and booking, where significant benefits can be achieved for diagnostic and elective recovery through RPA, specifically referring to pathology and imaging services.
In this eBook you’ll learn:
Read our comprehensive guide to healthcare automation
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