Customers - Blue Prism
+44 (0) 870 879 3000 | +1 888 7577 476 (1-888-75-PRISM)

“Blue Prism strategically is one of the most important tactile assets we have in our arsenal.

Blue Prism enables us to work with visionary stake holders to reduce cost, flex capacity, enhance quality and accelerate enterprise processes”.

Stephen Chilton – Director of IT Services
University Hospitals Birmingham NHS Foundation Trust

Blue Prism® has over 100 customers from a wide variety of industries enjoying the benefit of Robotic Process Automation and their Digital Workforce. From Banking to Insurance, from Healthcare to Logistics, from Retail to Travel and Transport in the United States, UK, Europe, Scandinavia and Asia

Working with industry

Our technology enables business operations to rapidly respond to market opportunity and business challenges, importantly, with the benefits of deployment within a managed and secure operational environment, ensuring compliance with enterprise IT operational standards. This balance of business agility and operational control is unique to Blue Prism. Our customers or our partners automate most of the processes themselves after being trained and accredited. It’s flexible too, whether deploying 10, 100 or 1000 Software Robots, or automating on a modest scale or an entire departmental process.

To hear more about the practical implementation of our software robots as the Digital Workforce take a look below at some of our Customer Testimonials and have a closer look at some of our case studies.

Blue Prism Business Process Outsourcing
Business Process Outsourcing
Blue Prism Telcos
Telcos
Blue Prism Utilities and Energy
Utilities & Energy
Blue Prism Financial Services
Financial Services
Blue Prism NHS and Healthcare
NHS & Healthcare
Blue Prism Capital Markets
Capital Markets
Blue Prism Logistics
Logistics

Customer testimonials

There’s no questioning the value of ERPA in improving core business processes. Blue Prism’s technical solution, combined with its innovative and collaborative style made it an obvious choice for us.
Mark Roberts – Commercial Sector Director
Sopra Steria UK
"Blue Prism has been a pioneer of Robotic Process Automation, not only as an acclaimed emerging enterprise platform solution, but also as a thought leader in changing mindsets, drawing corporate leadering attention to the value of driving an intelligent automation strategy. The disruptive impact on the outsourcing industry at large has been immense, with many CFOs today viewing automation as a replacement to offshore outsourcing to uncover new thresholds of value for their organizations"
Phil Fersht – CEO and Founder
HfS Research
When looking to further enhance the Customer Experience (CX) delivered, while reducing costs, I deployed a Robotic workforce using Blue Prism, automating a 1/3rd of my Back Office operation.
Wayne Butterfield – former Head of Service Innovation and Transformation
Telefonica UK (02)
Blue Prism strategically is one of the most important tactile assets we have in our arsenal. Blue Prism enables us to work with visionary stake holders to reduce cost, flex capacity, enhance quality and accelerate enterprise processes.
Stephen Chilton – Director of IT Services
University Hospitals Birmingham NHS Foundation Trust
With revenues in the mobile market falling, and offshore costs rising, a viable alternative needed to be found to keep operational costs low. A digital Back Office is not only financially appealing to set up, but with extended opening times, no sickness or holidays and no personality to contend with, it was a no brainer to use a business lead automation tool like Blue Prism to automate those existing FTE heavy processes that Technology weren't looking to automate in any large IT projects.
Wayne Butterfield – former Head of Service Innovation and Transformation
Telefonica UK (02)
The excess queue procedure is now managed entirely by Blue Prism’s integration solution and requires little human intervention. The project is well on its way to achieving all of our objectives.
Joanne Masters – Business Systems Manager
Co-operative Financial Services
"Blue Prism first introduced HfS to the term Robotic Process Automation in early 2012 to describe automation of rote, rules based clerical and admin work, which inspired us to write the industry's first white paper on the topic 'Robotic Automation Emerges as a Threat to low cost outsourcing;. This paper dramatically introduced the BPO industry to the massive value-potential of embedding RPA into the fabric of process-led service offerings, which has today become core to service delivery"
Phil Fersht – CEO and Founder
HfS Research
We are committed to developing innovative solutions for our customers. Our Blue Prism RPA offering has helped to improve productivity and quality. We have automated numerous processes and expect to develop our RPA competency further to support enhanced offerings to existing and new customers.

Xchanging

EY believe Robotic Process Automation is a revolutionary technology and we are delighted to be delivering innovative, high value solutions utilizing Blue Prism’s proven enterprise RPA platform.
Chris Lamberton – Partner, Head of Robotics
EY
EY logo
Blue Prism has vastly improved our operational agility and given us the capability to react to new market opportunities and support a successful financial product launch with an automated process that took only two days to build.
Marie Marsden – Head of Credit Operations
Shop Direct Group Financial Services
We were delighted with how quickly we got the data integration process working, and how we were able to design the process to fit within our security model.
Dean Grinham – Program Delivery Manager
UHB IT Services
Complementing our existing solutions, we now have 100% integration capability.
Kate Thompson – ICT Director Mid Essex Hospital Services
NHS Trust