As healthcare services across the world begin to resume business as usual, and patients become more comfortable visiting clinical settings, prioritizing patients for elective procedures and completing the booking process will be a long-winded, but imperative task.
Yet many health systems are already reporting severe backlogs due to staffing shortages and the sheer volume of patients needing processing, with Outpatient departments being the hardest hit.
Many of these organizations are turning to automation to help with data validation, prioritization, patient communications, outcoming, and much more.
Becoming an agile enterprise means operating as a seamless mix of digital workers, human workers, and systems dynamically automating processes everywhere from the back office to the customer experience. You can do this with Blue Prism's intelligent digital workers that are versatile, autonomous, self-organizing, and secure. As a result, you gain better insight and control over the work, create new and transformative ways to operate, and empower people to focus on work that truly matters.
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