For Canada’s TD Bank, time is money. John Capozzolo, Senior Vice President, Canadian Personal Banking Delivery Excellence at TD Group, explains how a Blue Prism Digital Workforce assists advisors at 1,100 branches to successfully manage customer appointments. Digital Workers search for data relating to each appointment, provide a portfolio prior to the meeting and make suggestions on relevant marketing promotions for the customer. And since Digital Workers are on the job 24/7, appointments can be scheduled on Saturdays and Sundays as well.View All Videos
Becoming an agile enterprise means operating as a seamless mix of digital workers, human workers, and systems dynamically automating processes everywhere from the back office to the customer experience. You can do this with Blue Prism's intelligent digital workers that are versatile, autonomous, self-organizing, and secure. As a result, you gain better insight and control over the work, create new and transformative ways to operate, and empower people to focus on work that truly matters.
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