TD Bank: How a Digital Workforce empowers employees to provide an excellent customer experience

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For Canada’s TD Bank, time is money. John Capozzolo, Senior Vice President, Canadian Personal Banking Delivery Excellence at TD Group, explains how a Blue Prism Digital Workforce assists advisors at 1,100 branches to successfully manage customer appointments. Digital Workers search for data relating to each appointment, provide a portfolio prior to the meeting and make suggestions on relevant marketing promotions for the customer. And since Digital Workers are on the job 24/7, appointments can be scheduled on Saturdays and Sundays as well.

The Future of Work Starts Now…

The world’s largest organizations rely on the Blue Prism Digital Workforce to optimize production processes, increase profitability and enhance customer experiences. Learn how our smart, secure, scalable, and successful Digital Workers can transform your business.

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