Insurance companies are often weighed down by legacy processes, regulatory challenges and pressure to improve loss ratios and retain customers. Process Automation can go a long way to alleviating these issues but even for those companies that already realize the benefits of Robotic Process Automation (RPA), scaling it up across the business can be challenging.
To remain competitive, insurance companies must look to the next step in the automation evolution. Intelligent Automation combines the RPA with AI to expand the number of processes that can be automated and for which departments in a business. Claims, back-office administration, policy administration, fraud prevention, compliance and customer services can all be transformed through intelligent automation.
In this ebook, we look at some of the challenges for insurance and outline specific use cases for deploying Intelligent Automation.
What's inside the ebook:
Becoming an agile enterprise means operating as a seamless mix of digital workers, human workers, and systems dynamically automating processes everywhere from the back office to the customer experience. You can do this with Blue Prism's intelligent digital workers that are versatile, autonomous, self-organizing, and secure. As a result, you gain better insight and control over the work, create new and transformative ways to operate, and empower people to focus on work that truly matters.
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